Privacy Policy
Last updated: December 5, 2025
Goddard & Associates (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information in a few different ways.
Information you provide directly
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Information you provide through contact forms
- Information related to your appointments or services
- Any documents or messages you send to us
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages you visit and how long you stay on each page
- Referring website or link
This information is usually collected through cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and questions
- Schedule and manage appointments
- Provide and improve our services
- Send you confirmations, reminders, and follow up messages
- Maintain our internal records and accounting
- Monitor and improve our website and user experience
- Comply with legal and regulatory obligations
Sharing of Information
We do not sell your personal information.
We may share your information with:
- Service providers who help us operate our website, manage communications, or provide services to you, such as website hosting, email or SMS providers
- Professional advisors, such as attorneys or accountants, when needed
- Government authorities or regulators when required by law
These parties are only given the information they need to perform their services and are expected to protect it.
We do not share mobile phone numbers and SMS consent information with any third party or affiliates for marketing purposes. See the SMS section below for more detail.
Mobile Phone Numbers and SMS Consent
When you provide your mobile phone number and opt in to receive SMS messages from Goddard & Associates, we use your number to send you text messages related to your appointments, document requests, billing, account status, and other service related communications.
Mobile opt in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Standard message and data rates may apply, depending on your mobile carrier and plan. You can opt out of SMS messaging at any time by replying “STOP” to any message you receive from us, or by contacting us directly at 509-248-6471 or through the contact form on our website. For help, reply “HELP”.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use the site
- Improve website performance and usability
You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not work properly.
Data Security
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Data Retention
We keep your information for as long as necessary to:
- Provide our services
- Comply with legal, tax, and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we may delete it or anonymize it in a reasonable manner.
Your Choices and Rights
You have choices regarding how we use your information.
You may:
- Opt out of SMS messages by replying “STOP” to any text or by contacting us
- Request that we update or correct your contact information
- Request more information about how we handle your data
To make a request, contact us using the information at the end of this policy.
If you receive emails from us, you may also unsubscribe by following the instructions in the email or by contacting us directly.
Third Party Links
Our website may contain links to third party websites that are not controlled by Goddard & Associates.
We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third party websites you visit.
Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of our website or services after any changes are posted means you accept those changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Goddard & Associates
Phone: 509-248-6471
Contact form on our website